Natural wellness. Honest answers.

What is BioBalance Health? 

BioBalance Health is a wellness company committed to holistic healing through nature. We offer 100% organic, ethically sourced herbal products designed to support mental clarity, digestive health, immune function, and overall vitality.

Are your products really 100% natural and organic? 

Yes. All our ingredients are carefully selected, pesticide-free, and sourced from trusted growers. Each product is packaged to preserve freshness and potency.

How do I know which product is right for me? 

Explore our collections by wellness goals (e.g., Mental & Emotional Wellbeing, Digestive Health, Pain Support). Or take our upcoming Herbal Match Quiz (coming soon!) to find the best fit based on your lifestyle and health needs.

How should I use the capsules, teas, or powders?

Each product label includes usage instructions. Most capsules are taken with water. Teas are brewed for 5–10 minutes, and powders can be stirred into warm water, smoothies, or herbal blends.

Do your products have any side effects?

Our herbs are natural and well-tolerated. However, consult your healthcare provider before use, especially if you are pregnant, nursing, or on medication.

Can I take more than one product at a time?

Yes! Many of our products are designed to work synergistically. For example, combining Soursop Capsules with Bay Leaf Tea can support both immune and digestive health. For guidance, contact our support team.

Do you ship internationally?

Yes, we ship worldwide. Shipping fees and delivery times are calculated at checkout based on your location.

How long will it take to receive my order? 

For South African orders: 3–5 working days.
For international orders: 7–15 working days depending on your country. You will receive a tracking number once your order is shipped.

Can I return or exchange a product? 

We accept returns within 14 days of delivery if the item is unopened and unused. Please contact our support team to initiate a return.

Where are you based?

We are based in South Africa, with global roots and a local reach. Our products are shipped from our facility in Johannesburg.

Do you offer wholesale or bulk orders?

Yes, we welcome collaborations with wellness stores, spas, and health practitioners. Email us at info@biobalancehealth.co.za for wholesale inquiries.

How can I contact you?

Use the contact form on our website or email support@biobalancehealth.co.za. You can also reach us on Instagram @biobalancehealth.